We are at your disposal in our office throughout your stay, and at night you can count on our support via night-time phone service. Commitment is a key word for us which we follow day by day, a principal feature of our dedication that we pursue in our office, open every day, all year long.
The needs of our customers have helped us shape a very close customer service concept. We offer all of them a reception opened throughout the year, with customer service hours created to simplify and enhance guest service in a clear and personal way, day by day during your holidays.
In our daily management it is essential for us that once organizing your trip, you have a guarantee of receiving exactly what you have booked, whatever the service. That is why we never stop calling each and every guest to make sure we will meet his expectations.
Attention in different languages
Although we understand that most of our clients speak English, from the very beginning our focus has always been concentrated on people. Therefore, our multicultural team that speaks different languages, provides an added value offering a personalized customer service to clients from different countries.
The biggest asset of MyCanarianDream is concentrated around its human capital, a combination of talents ready to offer you an excellent experience geared to facilitate your day.
From the very first moment, you will find a group of dynamic people, straight at your service, helping you fulfill all your needs step by step.